How we handle your information

Who we are

This website, hennaxperts.com, is operated by AK & Sons, a henna manufacturer and exporter based in Karachi, Pakistan. For any privacy question, contact us at info@hennaxperts.com.

What we collect

When you send a quotation request or email us, we collect the details you provide: your name, company name, business email, phone or WhatsApp number, country and city, required quantity, pack size and your message.

Like most websites, our hosting server also records basic technical data such as IP address, browser type and pages visited, for security and to keep the site running.

How we use it

We use your details only to reply to your business inquiry, prepare quotations, arrange samples and orders, and keep records of our business correspondence. We do not send marketing newsletters unless you ask us to.

Who we share it with

We do not sell or rent your information. It may be handled by the services we use to run this website and our email, such as our hosting provider and spam-protection tools, only as needed to provide those services. If you place an order, we share the details needed for export documents with the parties involved in that order.

Cookies

This website uses only the essential cookies needed for it to work. We do not use advertising cookies.

How long we keep it

We keep inquiry and order records for as long as needed to handle your request and to meet our business and legal record-keeping obligations, then delete them.

Your choices

You can ask us at any time to see, correct or delete the information we hold about you. Email info@hennaxperts.com and we will respond as soon as possible.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.